“Collaboration” is the practice of people working together to achieve common goals. It is a catalyst to innovation, productivity and business growth. However, collaboration can’t be forced. People work well together only if they want to.

How can we inspire people to make the choice to collaborate?

“Something unexpected always happens” and delivering bad news isn’t fun.
How we choose to manage these interactions has more to do with HOW we communicate than WHAT we communicate. Learn 8 practical tools that can help deliver negative messages to customers and colleagues in a way that will be easier to do and without damaging the relationship.

What do your colleagues, managers and employees say about you when you leave the room?

Their perception is your personal brand.

Choose how you want to be perceived, and leverage your personal brand to collaborate and influence.

Charismatic people are like human magnets, they pull people towards them.

When you are charismatic, people will give you their full attention and you become more influential.

You can learn how to switch on your charisma by choosing to practice specific behaviors.