Communicating Success
How to Improve Results Through Effective Communication – Communicating Success is about building trust, inspiring cooperation and managing sensitive conversations.
Trainings
New offering for 2024
High-Impact Meetings
Learn How to Transform Your Meetings into Powerful Engines of Productivity
Leading Customers to Success
A program for Customer Success and Account Managers
Create an exceptional customer experience by positioning yourselves as trusted partners.
Create an exceptional customer experience by positioning yourselves as trusted partners.
Accomplish More: Time Management that Works
How to unlock your productivity and nurture your wellbeing
Powerful Presentations
How to Design and Deliver Powerful Presentations – This workshop prepares all levels of speakers to feel calm, comfortable and confident in a wide variety of events.
Customer Service
How to have happier customers, fewer escalations and less stress – Better communication means better relationships and yields better, more profitable results.
Communicating Success
Customers prefer a personalized experience over a generic, “one size fits all” solution. The I.C.U. approach empowers customer facing roles to offer personalized, added value solutions that are focused on specific customer needs and challenges. This makes customers more likely to say “yes.” By adopting the I.C.U. approach, you can better serve your customers and […]
Powerful Presentations
Master the art of effective communication: Learn to captivate, convince, and connect with any audience
Powerful Presentations
This workshop is designed to anyone, in any role, seeking to supercharge their communication skills in an era where capturing attention is the ultimate challenge. In a world overflowing with information, the power of storytelling lies at the heart of effective communication. It’s not just about what you say, it’s about how you say […]
Strength - Based Development
Energise Your Workplace with Strengthscope®
Strengthscope® provides a diverse range of strength-based solutions spanning leadership, team building, 360 assessments, and more.
Sales
Unlock the art of influential communication in sales: From initiating connections to managing objections, this workshop equips you with practical tools to guide conversations towards a successful close
Personal Effectiveness
In a dynamic and ever-evolving business environment, meetings are essential for collaboration, decision-making and progress. However, the prevalence of poorly organized and unproductive meetings means that they often end up draining valuable time and actually hindering team efficiency. So how can we get it right? This workshop will help participants create a culture […]
Influencing
How to Improve Results Through Effective Communication – Communicating Success is about building trust, inspiring cooperation and managing sensitive conversations.
Strength - Based Development
Strength Based Coaching using Strengthscope®
Strengthscope® provides a diverse range of strength-based solutions spanning leadership, team building, 360 assessments, and more.
Personal Effectiveness
How to find your way through the maze of information and ignite your imagination If you’re suffering from information overload, you’re not alone. Dealing with masses of information is time consuming – it takes a heavy toll on our mental resources, and makes decision making challenging. Luckily, there’s a simple and effective tool that allows […]
Networking & Branding
Whether you thrive at events or accept them as a necessary evil, attending conferences, social events and tradeshows is an inseparable part of many professionals’ lives. This interactive workshop focuses on effectively assessing, managing, and leveraging every interaction for potential value. We will do so by applying our BDA methodology of planning BEFORE the event, […]
Personal Effectiveness
Accomplish More: Time Management that Works
In today’s fast-paced world, companies are becoming increasingly aware that time management is a critical skill for professional success. However, despite the abundance of apps and tools at our disposal, it is often a constant struggle to stay on top of the never-ending tasks on our to-do lists. So how do some people accomplish so […]
Communicating Success
We have all found ourselves at some stage or other in the middle of a crisis at work – be it a crisis situation with a customer, a product release that’s in crisis mode or a crisis of confidence within a team. Some of us may feel like we are in crisis mode on a […]
Powerful Presentations
How to create a presentation that makes an impact – For a presentation to have impact, it must be valuable, concise and engaging.
Powerful Presentations
Executive Presentation Training
Taking Your Presentation Skills to the Next Level – Designed specifically for the busy executive, this is a short program that focuses on what’s most important.
Sales
From Salesperson to Trusted Partner
How to Stop Selling and Start Helping Customers Buy – While salespeople talk about products, trusted partners identify problems and offer solutions.
Networking & Branding
Whether your goal is influence, promotion or collaboration, building relationships and managing your network will become your most valuable skills.
Cross-Cultural
Global business holds exciting opportunities for growth and profit, but working across cultures can be complex.
Cross-Cultural
“The nail that sticks up will be hammered down” 出る杭は打たれる (でるくいはうたれる) On the face of it, it’s easy to mistake Japan for a Western country. However, once you peel back the outer layers, Japan is a very different culture. Anyone who has worked in Japan or with Japanese colleagues can testify to this. How […]
Cross-Cultural
How to work effectively with your American colleagues and clients – If we want to succeed when working together, we have to understand these cultural differences and know how to navigate and work with the various elements we may encounter.
Cross-Cultural
How to Create Trust-based Relationships with Chinese Counterparts – Better understand the rules of the game in China.
Growth Mindset
Because many of our limitations are self-imposed, most of us can achieve more than we believe we can. If we could take a new perspective, we could see familiar situations with fresh possibilities. This session is about learning to choose a growth mindset and boost our confidence and motivation to dare to think, feel, and […]
Sales
Rules of Engagement – Sales for Non-Salespeople
How to Identify and Leverage Sales Opportunities – Customers want service providers to know what they expect and value most. Sales, at its core, is about solving problems and serving needs.
Powerful Presentations
Combining interactive learning with personal exercises and feedback, this program is designed for those who wish to take their training skills to the next level.
When a team performs poorly, most of the time it’s not because team members are not capable of carrying out their assigned tasks. It’s more to do with miscommunication that leads to misunderstandings, unhealthy conflict and mistrust. Poor communication also leads to poor relationships, resulting in low motivation and unwillingness to understand and help each […]
Powerful Presentations
Personal Presentation Coaching
Combining interactive learning with personal exercises and feedback, this program is designed for those who wish to take their presentation skills to the next level.
Growth Mindset
Many of us have an internal voice that tells us that we are not good enough; that when successful, we just got “lucky” or that other people overestimate our knowledge, ability, or talent. This self-critiquing voice is often not aligned with how others see us. And even if we recognize the gap between how we […]
Communicating Success
This workshops will help participants to write in a way that is efficient, avoids conflict and frustration and gain the cooperation of others.
Powerful Presentations
There is a proven methodology that will show you how to best present your technology, market, and people
Networking & Branding
The way people perceive you has a direct impact on their desire to support and follow you.
Personal branding is about making a positive impact, and getting more visibility and recognition for the value you bring.
