Communicating Success
Communicating Success
How to Improve Results Through Effective Communication – Communicating Success is about building trust, inspiring cooperation and managing sensitive conversations.
Trainings
Overcoming the Imposter Syndrome
Learn how to reevaluate your belief, discover your true abilities, and achieve what you truly can in this brand new lecture from Barry Katz.
Mind Mapping
Learn how to find your way through the maze of information and ignite your imagination with our brand new workshop.
Leading Customers to Success
A program for Customer Success and Account Managers
Create an exceptional customer experience by positioning yourselves as trusted partners.
Create an exceptional customer experience by positioning yourselves as trusted partners.
What if there's NO box?
This new lecture will help you step up and out of our comfort zone into your grow zone.
Powerful Presentations
The Power of Presence
How to Design and Deliver Powerful Presentations – This workshop prepares all levels of speakers to feel calm, comfortable and confident in a wide variety of events.
Customer Service
Service Excellence
How to have happier customers, fewer escalations and less stress – Better communication means better relationships and yields better, more profitable results.
Communicating Success
Crisis Communication
We have all found ourselves at some stage or other in the middle of a crisis at work – be it a crisis situation with a customer, a product release that’s in crisis mode or a crisis of confidence within a team. Some of us may feel like we are in crisis mode on a […]
Leading Customers to Success
A program for Customer Success and Account Managers High-performing technology and great solutions alone aren’t enough to create an exceptional customer experience. What will make the difference is the quality of your communication and relationship with your customers. Leading customers to success is about becoming a trusted partner who will not only proactively address […]
Powerful Presentations
Get to the Point
How to create a presentation that makes an impact – For a presentation to have impact, it must be valuable, concise and engaging.
Powerful Presentations
Executive Presentation Training
Taking Your Presentation Skills to the Next Level – Designed specifically for the busy executive, this is a short program that focuses on what’s most important.
Sales
From Salesperson to Trusted Partner
How to Stop Selling and Start Helping Customers Buy – While salespeople talk about products, trusted partners identify problems and offer solutions.
Mind Mapping
How to find your way through the maze of information and ignite your imagination If you’re suffering from information overload, you’re not alone. Dealing with masses of information is time consuming – it takes a heavy toll on our mental resources, and makes decision making challenging. Luckily, there’s a simple and effective tool that allows […]
Networking
Return on Relationships — Intra-Company Networking
Whether your goal is influence, promotion or collaboration, building relationships and managing your network will become your most valuable skills.
Networking
Managing Profitable Relationships
How to Maximize the Net Worth of your Network – Proactively leveraging relationships is a stepping-stone to achieving goals.
Cross-Cultural
Cultural Competency
Global business holds exciting opportunities for growth and profit, but working across cultures can be complex.
Cross-Cultural
Cultural Competency — Japan
“The nail that sticks up will be hammered down” 出る杭は打たれる (でるくいはうたれる) On the face of it, it’s easy to mistake Japan for a Western country. However, once you peel back the outer layers, Japan is a very different culture. Anyone who has worked in Japan or with Japanese colleagues can testify to this. How […]
Cross-Cultural
Cultural Competency – USA
How to work effectively with your American colleagues and clients – If we want to succeed when working together, we have to understand these cultural differences and know how to navigate and work with the various elements we may encounter.
Cross-Cultural
Cultural Competency – China
How to Create Trust-based Relationships with Chinese Counterparts – Better understand the rules of the game in China.
There is NO Box
Because many of our limitations are self-imposed, most of us can achieve more than we believe we can. If we could take a new perspective, we could see familiar situations with fresh possibilities. This session is about learning to choose a growth mindset and boost our confidence and motivation to dare to think, feel, and […]
Sales
Rules of Engagement – Sales for Non-Salespeople
How to Identify and Leverage Sales Opportunities – Customers want service providers to know what they expect and value most. Sales, at its core, is about solving problems and serving needs.
Powerful Presentations
Train the Trainer
Combining interactive learning with personal exercises and feedback, this program is designed for those who wish to take their training skills to the next level.
Powerful Presentations
Personal Presentation Coaching
Combining interactive learning with personal exercises and feedback, this program is designed for those who wish to take their presentation skills to the next level.
The Imposter Syndrome
Many of us have an internal voice that tells us that we are not good enough; that when successful, we just got “lucky” or that other people overestimate our knowledge, ability, or talent. This self-critiquing voice is often not aligned with how others see us. And even if we recognize the gap between how we […]
Communicating Success
The “Write” Way
This workshops will help participants to write in a way that is efficient, avoids conflict and frustration and gain the cooperation of others.
Powerful Presentations
Pitch to Win
There is a proven methodology that will show you how to best present your technology, market, and people
Networking
Owning Your Personal Brand
The way people perceive you has a direct impact on their desire to support and follow you.
Personal branding is about making a positive impact, and getting more visibility and recognition for the value you bring.