Communicating Success
How to Improve Results Through Effective Communication – Communicating Success is about building trust, inspiring cooperation and managing sensitive conversations.
It's all about people.
How to Improve Results Through Effective Communication – Communicating Success is about building trust, inspiring cooperation and managing sensitive conversations.
How to Design and Deliver Powerful Presentations – This workshop prepares all levels of speakers to feel calm, comfortable and confident in a wide variety of events.
How to have happier customers, fewer escalations and less stress – Better communication means better relationships and yields better, more profitable results.
We have all found ourselves at some stage or other in the middle of a crisis at work – be it a crisis situation with a customer, a product release that’s in crisis mode or a crisis of confidence within a team. Some of us may feel like we are in crisis mode on a […]
A program for Customer Success and Account Managers High-performing technology and great solutions alone aren’t enough to create an exceptional customer experience. What will make the difference is the quality of your communication and relationship with your customers. Leading customers to success is about becoming a trusted partner who will not only proactively address […]
How to create a presentation that makes an impact – For a presentation to have impact, it must be valuable, concise and engaging.
Taking Your Presentation Skills to the Next Level – Designed specifically for the busy executive, this is a short program that focuses on what’s most important.
How to Stop Selling and Start Helping Customers Buy – While salespeople talk about products, trusted partners identify problems and offer solutions.
How to find your way through the maze of information and ignite your imagination If you’re suffering from information overload, you’re not alone. Dealing with masses of information is time consuming – it takes a heavy toll on our mental resources, and makes decision making challenging. Luckily, there’s a simple and effective tool that allows […]
Whether your goal is influence, promotion or collaboration, building relationships and managing your network will become your most valuable skills.
How to Maximize the Net Worth of your Network – Proactively leveraging relationships is a stepping-stone to achieving goals.
Global business holds exciting opportunities for growth and profit, but working across cultures can be complex.
“The nail that sticks up will be hammered down” 出る杭は打たれる (でるくいはうたれる) On the face of it, it’s easy to mistake Japan for a Western country. However, once you peel back the outer layers, Japan is a very different culture. Anyone who has worked in Japan or with Japanese colleagues can testify to this. How […]
How to work effectively with your American colleagues and clients – If we want to succeed when working together, we have to understand these cultural differences and know how to navigate and work with the various elements we may encounter.
How to Create Trust-based Relationships with Chinese Counterparts – Better understand the rules of the game in China.
Because many of our limitations are self-imposed, most of us can achieve more than we believe we can. If we could take a new perspective, we could see familiar situations with fresh possibilities. This session is about learning to choose a growth mindset and boost our confidence and motivation to dare to think, feel, and […]
How to Identify and Leverage Sales Opportunities – Customers want service providers to know what they expect and value most. Sales, at its core, is about solving problems and serving needs.
Combining interactive learning with personal exercises and feedback, this program is designed for those who wish to take their training skills to the next level.
Combining interactive learning with personal exercises and feedback, this program is designed for those who wish to take their presentation skills to the next level.
Many of us have an internal voice that tells us that we are not good enough; that when successful, we just got “lucky” or that other people overestimate our knowledge, ability, or talent. This self-critiquing voice is often not aligned with how others see us. And even if we recognize the gap between how we […]
This workshops will help participants to write in a way that is efficient, avoids conflict and frustration and gain the cooperation of others.
There is a proven methodology that will show you how to best present your technology, market, and people
The way people perceive you has a direct impact on their desire to support and follow you.
Personal branding is about making a positive impact, and getting more visibility and recognition for the value you bring.