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The “Write” Way

How to Use Written Communication Efficiently and Effectively


Email is an essential form of communication – and it is becoming ever more complex.

Daily interactions are constantly increasing, and in the absence of voice tone and body language, misunderstandings are a common problem. Cross-cultural communication adds to this complexity. To thrive in today’s environment, the business professional must know how to optimize their written communication.

This workshop teaches participants to write in a way that is efficient, avoids conflict and frustration and gains the cooperation of others. 

You will learn how to:

  • Set realistic objectives and plan your email accordingly
  • Structure shorter and more effective emails
  • Write in a way that encourages people to respond and cooperate
  • Avoid the “ping pong” effect and other common mistakes
  • Use professional English phrases and terminology

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