Celebrating 25 Years of People Development

Barry Katz reflects with Roy Shapira 
Join the opening session of our 25th-anniversary celebration as Roy interviews Barry, looking at what he has learned from the time he first founded the Barry Katz Communicating Success in November 2001 to this day.

In a competitive environment, gaining access to HCPs is difficult, but making every interaction relevant and memorable is even harder. Drawing on more than 20 years of experience working with professionals across the pharma and medical industries, we will share best practices for creating greater impact, personalizing your approach and differentiating yourself and your offering.

In this focused 25-minute session, we will explore the most common mistake that slows adoption and discuss practical ways to reduce resistance, connect AI to real work and create everyday habits.

Practice Makes Progress
Have an upcoming presentation you want to sharpen?
Join a 60-minute run-through session limited to three presenters.
Come fully prepared to deliver up to 10 minutes of your presentation and receive practical feedback from our facilitator and the group.
Bonus: Three days of complimentary AI Lab access for continued practice and feedback.
Only three spots. First come, first served.

Internal QBRs can easily become a long and exhausting sequence of presentations, where too much information is shared but the most important messages are lost.
A successful QBR requires more than good presenters. It needs to be intentionally planned, structured and facilitated to create focus, discussion and decisions. Explore practical ways to turn your QBR from something you have to run into a productive leadership tool that helps you succeed in your role.

Your impact depends not only on what you know, but also on who knows you.
Learn how to map your network, identify key relationships to strengthen, and create a focused action plan for 2027 to increase your organizational impact and Return on Relationships (ROR).

Service leaders must balance the immediate with the important. They need to stay close enough to customers to understand what’s really happening, yet far enough back to avoid being pulled into every escalation.
Learn how to monitor customer interactions without micromanaging, give feedback that improves performance, handle escalations with confidence, and create an employee experience that strengthens the customer experience.

How to Turn Your QBR Data into Insights That Matter?
A strong QBR helps the audience understand what was achieved, what was not, and why it matters.
Learn how to turn data into meaningful insights, communicate your message briefly and confidently, and create an engaging dialogue that moves the discussion forward.

When colleagues have different expectations about feedback, authority, communication and teamwork, how do you work out what’s behind the difference and how to respond?
Drawing on insights from our age-and-culture questionnaire and examples from global workplaces, we will explore how culture and generation overlap, with practical ways to adapt your approach and help your team work better together.

Leadership Dials turn leadership tensions into choices.
Rather than relying on a cookbook, template or single tool, leaders learn how to choose what is needed and consciously dial behaviours up or down as the situation changes. Join Barry, Deb and Monica as they discuss how to put this flexible approach into practice.

Professional expertise alone does not always create new business opportunities. Growth also depends on building new relationships and recognizing opportunities to connect existing clients with additional expertise across the firm. Join us to learn practical ways to attract new clients and create cross-selling opportunities with existing ones, while protecting and strengthening your professional reputation.

During periods of rapid change, top-down messages can easily create uncertainty, resistance and mistrust. HRBP play a critical role in helping managers navigate these challenges and shape the narrative in ways that create clarity, meaning and trust.
This practical workshop focuses on how HRBPs can coach managers to communicate organizational messages with clarity and authenticity, shape the narrative around change, anticipate and respond to employee concerns, and handle difficult conversations with empathy and confidence, while maintaining credibility and alignment with organizational priorities.

AI can help SDRs target, research and scale their outreach, but conversion still depends on the ability to build trust and communicate value.
In this practical session, participants will learn how to avoid the signals that make outreach feel “salesy,” strengthen their email, LinkedIn messages and vocal delivery, and increase the chances that prospects will say YES to the next step.

Every team makes mistakes, but not every manager knows how to turn them into learning and better decisions. We will discuss brain-based tools for responding constructively when things go wrong and creating a culture that continues to learn, improve and innovate.

Practice Makes Progress
Have an upcoming presentation you want to sharpen?
Join a 60-minute run-through session limited to three presenters.
Come fully prepared to deliver up to 10 minutes of your presentation and receive practical feedback from our facilitator and the group.
Bonus: Three days of complimentary AI Lab access for continued practice and feedback.
Only three spots. First come, first served.